VERSION: 5 October 2021

Author Graham Burt, Exec Director


The purpose of this policy is to provide clarity around COVID 19 DELTA for guests, crew and vendors. The difficulty is the ever changing political environment into which this policy falls and so this document will be iterative in nature. Please only refer to the policy that has the newest date.


This policy mostly covers the new requirements for COVID-19 DELTA and is additive to previous policy used for running Festival One 2022.

The major new requirements are those around entry to Festival One.

  1. Vaccine Passport. Should this become a mandated requirement, we would be advocating for that as only ONE way of getting admission. We would not want it to be a tool to create a them and us mentality. We will support the use of the passport but in the context of other equally legitimate ways to grant entry.
  2. Rapid Antigen Testing. We are recommending to Government that Rapid Antigen Testing be also accepted for allowing entry to mass events.  It is looking more likely that this will soon be available in NZ as “testing” is underway. We will be wanting to use these Rapid Antigen Tests  to offer entry to those who have not got a Vaccination Passport and whose results are negative.
  3. Reasoning for the TWO ways of entry is to allow those who for health reasons are unable to become vaccinated  - many of those in the Soul Lounge cohort, and for those who are ideologically opposed.
  4. This thinking is based on practices used by overseas large events e.g. Lolapalooza.


To be determined once all data is known from the Govt.



Subject: Festival One - Large Event 28-31 January 2022

Prime Minister.

I am the Executive Director of Festival One, previously Parachute Music Festival. This is a drug and alcohol free, intergenerational Christian festival.

I have one simple question/request. We welcome the introduction of the Vaccination Passport, and in a very timely manner. Thank you.

Is it possible that one other method for entry be also put in place - saliva antigen testing on the spot?

We support a large disability community as part of Festival One and recently won the People’s Choice Access Award presented by Minister Carmel Sepuloni for our work in this area.

Many of this cohort are unable to get vaccinated for health reasons. We would have to exclude them. Could we please, please use on the spot saliva antigen testing?

This two pronged approach was used very successfully at offshore festivals, for instance Lolapalooza where they used a combination of vaccine proof and saliva antigen testing. 380,000 attendees, 205 COVID cases after 14 days.

Thank you so much for your consideration. We would love to hear back on this.

And thanks for all you are doing in these complex times. It is much appreciated.


Graham Burt | Executive Director

Festival One Ltd

PO Box 25-779, St Heliers

Auckland 1740



VERSION: 6 July 2020

Author Graham Burt, Exec Director


It is the goal of Festival One to operate a festival that protects the health and well being of its guests and crew. The Health and Safety Manual covers this in detail. This policy and practise document is specifically focussed on COVID-19 and is an overlay to the main Health & Safety Manual.

1.0 Situation

1.1 Festival One 2021 will be held from Friday 29th January to Monday 1st February 2021.

1.2 It is anticipated Festival One will attract 5,000 guests and approximately 1,200 artists and crew.

1.3 Festival One is a drug and alcohol free event, catering to people of all ages.

1.4 Festival One is a residential festival with guests and volunteers comping on-site.

1.5 Location is Mystery Creek Events Centre, 125 Mystery Creek Road, Ohaupo.

2.0 Mission

2.1 To offer a festival that matches the guidelines for COVID-19 provided by the NZ Government and the Waikato Hospital Public Health Department.

2.2 To ensure that systems and processes are in place to provide maximum efficiency of operation between Festival One and the public health system.

2.3 To implement practises and processes that ensure swift and appropriate remedies are taken should any guest present with the symptoms of COVID-19

3.0 Execution

3.1 General Outline.

a) Ensure that each attendees details are readily available should a contact tracing need arise.

b) Have processes and facilities in place to handle any suspected occurrence professionally.

c) Have ticketing and refund policies in place to accommodate a sudden change of level imposed by the Government or Public Health administrators.

3.2 Attendees Details.

3.2.1 Ensure that all data required by Waikato Public Health and the National COVID-19 Tracing Centre is captured either at purchase or is completed subsequently by the attendee prior to admission to site.

3.2.2 Capture data in the template that is provided by the National COVID-19 Tracing Centre.

3.2.3 Ensure that on arrival all attendees are scanned in, and details matched with ID.

3.2.4 Ensure that all departures are scanned out to ensure an accurate database.

3.2.5 Register as a location for the COVID-19 Tracer Application and display the QR prominently at entrance, exit and specific high traffic locations on-site.

3.3 Prevention

3.3.1 Use signage, social media and other means to ensure that attendees know that they need to stay away if they are feeling unwell.

3.3.2 Use the COVID-19 Tracer App Posters.

3.3.3 Supply hand sanitiser stations throughout the site and have a team to keep them replenished.

3.4 Occurence

3.4.1 Have a specially designated appropriate location to triage any guest suspected of COVID-19 symptoms.

3.4.2 Have established an approved chain of actions with Waikato Public Health - specifically the Covid Director of Public Health Dr Richard Vipond.

3.4.3 Have the Festival One medical centre staffed with trained COVID-19 responders and adequately stocked with approved PPE.

3.5 Delay, Cancellation and Refund.

3.5.1 Have appropriate protocols in place for delay, cancellation and refunds and have these covered in the ticketing terms and conditions, and easily accessible on the Festival One website and the iTicket ticket purchase platform.

3.5.2 Festival One reserves the right to delay the festival until other dates entirely if the Government or other Health agency recommends.

3.5.3 Should Festival One 2021 be cancelled for COVID-19 reasons Festival One reserves the right to offer the ticket purchaser a carry over of their ticket to Festival One 2022.

3.5.4 Should 3.5.2 not occur, and 3.5.3 not be acceptable, Festival One offers a 40% refund of ticket price.